Activities and Tools Used for Business (IIBA – ECBA)

 Activities and Tools Used for Business (IIBA – ECBA)   Free Tutorial Download

What you’ll learn

  • recognize when to best use mind mapping and brainstorming
  • distinguish between focus groups and workshops
  • recognize how to prepare effectively for surveys and questionnaires
  • distinguish between interviewing and observation techniques
  • recognize characteristics of collaborative games and lessons learned
  • recognize how to apply group activities in sharing knowledge
  • match estimation methods to descriptions
  • distinguish between prioritization approaches
  • istinguish between reviews and item tracking in terms of strengths and limitations
  • identify the elements of vendor assessment
  • recognize how to apply techniques to support decision making
  • distinguish between stakeholder lists, maps, and personas
  • recognize the characteristics of backlog management
  • describe the balanced scorecard
  • identify the elements of the roles and permissions matrix
  • recognize the elements of the business model canvas
  • recognize characteristics of functional decomposition
  • recognize how to use business analysis tools


  • No special requirements or prerequisites, but general knowledge about business would facilitate learning.

The Activities and Tools Used for Business (IIBA – ECBA) is the 10th course of the Business Analysis Certification Program which includes a total of 14 courses.

The categories of techniques covered in this course include idea generation and data gathering techniques that you can use with groups, such as brainstorming, collaborative games, and workshops.

We’ll also look at decision-making techniques, such as estimation and prioritization. Finally, we’ll talk about several tools used for Business Analysis, such as Backlog Management, Balance Scorecard, and Business Model Canvas.

Group Activities for Knowledge Sharing

1. Brainstorming and Mind Mapping
2. Focus Groups and Workshops
3. Surveys and Questionnaires
4. Interviews and Observation
5. Lessons Learned and Collaborative Games
6. Exercise: Group Activities in Knowledge Sharing

Activities that Support Decision making

1. Estimation
2. Prioritization
3. Reviews and Item Tracking
4. Vendor Assessment
5. Exercise: Techniques to Support Decision Making

Business Analysis Tools

1. Stakeholder List, Map, and Personas
2. Backlog Management
3. Balanced Scorecard
4. Roles and Permissions Matrix
5. Business Model Canvas 6. Functional Decomposition
7. Exercise: Using Business Analysis Tools

You can use this course to improve your business analysis knowledge and abilities and to obtain the certifications provided by the International Institute of Business Analysis. That’s it! Now go ahead and push that “Take this course” button and see you on the inside!

Who this course is for:
  • Individuals ready to develop their business analysis skills, knowledge and behaviors as practicing business analysis professionals.


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